A Cross-sectional Study of Demonstrating Expertise and Job Satisfaction in Pharmacists and Dietitians Working in Community Pharmacies in Japan

Main Article Content

Keywords

Abstract

Background: In Japan, there has been a private-sector initiative to register dietitians in pharmacies. There is not yet an adequate amount of data on the attitudes of dietitians in pharmacies regarding their work. Objectives: To assess the attitudes of pharmacists and dietitians working in community pharmacies in Japan about their work, and particularly about demonstrating expertise and overall job satisfaction. Methods: We administered a web-based questionnaire to pharmacists and dietitians working in pharmacy branches with registered dietitians at two pharmacy chains that agreed to cooperate. We used our own 7-item questionnaire and compared the scores for each item between pharmacists and dietitians. Results: A total of 61 persons (22 pharmacists and 39 dietitians) answered the questionnaire. The item with the highest mean score (standard deviation) for pharmacists was “I feel that I am helpful to patients,” at 3.50 (0.74), and for dietitians it was “I have colleagues at my workplace whom I can talk to when I have a problem,” at 3.51 (1.00). Conversely, the items with the lowest mean score (standard deviation) were “I am satisfied with my current job” for pharmacists, at 3.14 (0.83), and “I can grow sufficiently as a professional” for dietitians, at 2.41 (0.97). As a result of factor analysis, the seven-item question could be divided into two factors: “demonstrating expertise” and “overall job satisfaction.” The factor-score for “demonstrating expertise” was significantly lower for dietitians than for pharmacists (p<0.01), but there was no significant difference in overall job satisfaction between the two professions (p=0.36). Further research is needed to understand why dietitians find “demonstrating expertise” difficult in pharmacies. Conclusions: The attitudes of pharmacists and dietitians working in pharmacies in Japan toward their jobs were shown to consist of “demonstration of expertise” and “overall job satisfaction. Dietitians had significantly lower scores on “demonstration of expertise” than pharmacists.

Downloads

Download data is not yet available.
Abstract 244 | pdf Downloads 375

References

1. Ministry of Health, Labor and Welfare,White Paper on Health, Labor and Welfare. 2021.
2. Ministry of Health, Labor and Welfare,“Pharmacy Vision for Patients”.
3. Ministry of Health, Labor and Welfare,Number of Health Support Pharmacies. 2021.
4. Ministry of Health, Labor and Welfare,FY 2019 Health Administration Report. 2021.
5. Eades CE, Ferguson JS, O’Carroll RE. Public health in community pharmacy: A systematic review of pharmacist and consumer views. BMC Public Health. 2011;11:582. http://doi.org/10.1186/1471-2458-11-582.
6. Steed L, Sohanpal R, Todd A, et al. Community pharmacy interventions for health promotion: effects on professional practice and health outcomes. Cochrane Database Syst Rev. 2019; 6;12(12):CD011207. http://doi.org/10.1002/14651858.CD011207.pub2
7. Koyama Y, Yamauchi K, Sakane N. First report: Obesity improvement using portion control plates by a pharmacy dietitian. Journal of Japan Society for the Study of Obesity. 2019;25Suppl:293.
8. Hashizume M,Koyama Y,Yamauchi K, et al. Second report: Obesity improvement using portion control plates by a pharmacy dietitian.Journal of Japan Society for the Study of Obesity. 2019;25Suppl:294.
9. Kizaki H, Ota T, Mashima S, et al. Questionnaire survey investigation of the present status of dietetic consultation at community pharmacies from the perspectives of registered dietitians and pharmacists. BMC Health Services Research. 2021;21:935.http://doi.org/10.1186/s12913-021-06959-3.
10. Mortensen JK, Nyland NK, Fullmer S, et al. Professional involvement is associated with increased job satisfaction among dietitians. J Am Diet Assoc. 2002;102(10):1452-4. http://doi.org/10.1016/s0002-8223(02)90321-4.
11. Petterson IL, Arnetz BB, Arnetz JE. Predictors of job satisfaction and job influence-results from a national sample of Swedish nurses. Psychother Psychosom. 1995;64:9-19. http://doi.org/10.1159/000288986.
12. DeMicco FJ, Olsen MD. The Relationship of work satisfaction and organizational commitment to retirement intention. J Am Diet Assoc. 1988;88(8):921-7.
13. Faragher EB, Cass M, Cooper CL. The relationship between job satisfaction and health: a meta-analysis. Occup Environ Med.
2005;62(2):105-12. http://doi.org/10.1136/oem.2002.006734. 14. Locke EA. The nature and causes of job satisfaction. In Dunnett M.D. (Ed.), Handbook of Industrial and Organizational
Psychology. 1976.
15. Goldman AI. Expertise. Topoi. 2018;37:3-10. https://doi.org/10.1007/s11245-016-9410-3 
16. Tanabiki Y.Long-Term Trends of Work Values in Japan.The Japanese journal of labour studies. 2017;684:49-58.